FAQS
How do I change a fridge filter?
Steps to changing your fridge filter:
- Purchase a new fridge filter either online or in store. Be sure you know what model fridge you have. The model will be either on the sticker inside your fridge or in the manual provided to you upon move in.
- Once you have the new filter, remove the old one. To remove, push the filter back (with force) and it should release. Once it is released, you can set the filter aside. You may have to twist the filter slightly to get it to remove.
- Insert the new filter by placing it into the slot you removed the previous filter. Twist it in to secure.
- Once inserted, you should run 3-5 gallons through your water dispenser on the front of your fridge. This will flush it out and remove any residue left from the previous filter. If you see any black spots in your water or in your ice cubes, the filter was not flushed out well enough.
If you have any questions or are in need of assistance, please call the Prairie Property Management office at 701-356-3085.
What is the pet policy?
Please visit our pet policy page for additional information or give us a call at 701-356-3085 or send us an email info@ppm1875.com.
Why am I unable to create a RentCafe account?
It is possible that you need an access code or that you are using the wrong email address. Please contact your property manager for help or give our office a call at 701-356-3085.
How do I make a maintenance request?
We have a couple of option for you to make a maintenance request:
- Fill out a maintenance request online on the resident portal.
- Fill out a maintenance require on your mobile phone with the RentCafe app. Download the app:
- Request maintenance in person by visiting one of our offices.
- Call our toll-free number: 866-955-2337
What do I do if I need maintenance and it is an emergency?
We offer emergency maintenance 24/7 and 365 days out of the year. Call our toll-free number in case of an emergency: 866-955-2337
"The staff at Prairie Property Management has always been great to work with, always timely and friendly. My apartment was clean when I moved in and I love the location as it is close to the interstate. I would highly recommend checing out the Stonemill Pond Community if you are looking for a modern and comfortable apartment." - Maggie G., Resident
"I've had nothing but good experiences living with Prairie Property Management. Whenever I have a maintenance issue, they are quick to respond and get the problem solved." - Derek H., Resident
"We moved in 2 years ago and were looking for something that was different than an apartment, allowed dogs, and was a little more upscale. Prairie Property was able to find the perfect fit for us. Since moving in, we have attended a couple of community events and have gotten to know our neighbors! We love it here!" - Audrey B., Resident
"I have lived at Stonemill Ponds for the last 2 years, and I have loved it. All the apartments are so clean, modern, and just beautifully built. The community space, gym, and local parks and paths make this a fun location to utilize throughout the year." - Lindsay A., Resident