FAQS

As we all know, heat rises. So, if your top floor is warmer than your lower level floors, you will need to adjust your registers. You will want to open your basement register so that is completely open. Adjust your main level register to be half open and your top floor register to a ¼ of the way open. To push heat to the lower levels in the summer, you will want to do the opposite.

If you have any questions or are in need of assistance, please call our office at 701-356-3086 and we will send our maintenance team to help you.

Thermostats will vary across properties. If you have a digital thermostat, you will have to follow the guide on the screen and follow the guide by clicking on the buttons by the screen. The benefits to having an adjustable digital thermostat include:

• Cutting down on costs by adjusting your heating and cooling
• Being able to set your home to cool or warm at certain times of the day (ex: set it to cool an hour before coming home)

If you have a wall mounted A/C, put it on low all day to save on costs.

If you have any questions or are in need of assistance, please call our office at 701-356-3086 and we will send our maintenance team to help you.

If your garage door is out of alignment, you will need to realign the garage door sensors.

• There are two sensors. One on each side of the garage door and located near the floor. These are primarily used for safety, but if they are out of alignment, they will stop your garage door.
• To realign, simply look at the two garage door sensors. One or both of them will be facing up or down and they will display different light colors. Adjust the two garage door sensors so that the lights are the same color.

If you have any questions or are in need of assistance, please contact our office at 701-356-3085 and we will send our maintenance team to help you.

If your electrical outlets aren’t working, it could be because they need to be reset. To reset, find the GFCI electrical outlet, usually located in the bathroom. The electrical outlet will usually display a red light if it needs to be reset. To reset, simply press the button that says “Reset”. If this does not solve the problem, check the outlets in other bathrooms.

If you have any questions or need any assistance, please contact Prairie Property Management at 701-356-3085.

Residents are responsible for what they put down their disposal. If your garbage disposal stops working or needs to be reset, follow these steps:

• Located the reset button on the disposal underneath the sink.
• Press the button to reset and if it trips, use the wrench.
• Find the wrench provided to you upon move in (most likely in a drawer or a cupboard)
• Every unit should come with a wrench, but they do go missing. So if you don’t have one, please contact us.
• Under the sink, look to the hex head on the bottom of the disposal and twist it back and forth. This should unlock the disposal.
• Be sure to run water while running the disposal.

If you have any questions or are in need of assistance, please call our office at 701-356-3086 and we will send our maintenance team to help you.