FAQS
What is your occupancy policy?
How do I change my furnace filter?
It is important to change your furnace filter as it helps keep the air cleaner and will prevent heating problems. Try to change your furnace filter monthly or bi-monthly (at the minimum). If your building is new, change it on a monthly basis as it will help get dust out of the air from sheetrock. Additionally, if you have pet or bad allergies, try to change it monthly.
Where you change the filter will vary across properties and furnaces. Somewhere on the furnace, there will be a slot that pulls out like a drawer.
- Open the slot.
- Take note of which way the current filter is facing.
- Remove your current furnace filter.
- Insert the new furnace filter so that is faces the same direction as the old one. When inserting, make sure that the arrow is pointing to the furnace.
- You can buy filters at any local hardware store or online. The size you need will be listed on the exterior of the furnace or on your old filter.
- Please note that if you are having heating problems, check your furnace filter before contacting us. If the problem is the furnace filter, you will be charged a service fee.
- Furnace filters are a resident’s responsibility as it is a consumable item.
If you have any questions or are in need of assistance, please call our office at 701-356-3086 and we will send our maintenance team to help you.
What are the rental transaction fees?
- $0-$1,000 = $3.95/Transaction
- $1,000.01-$2,000 = $4.95/Transaction
- $2,000.01 & up = $5.95/Transaction
- 3% of Transaction
How do I program my garage remote?
To program your garage remote, follow these simple steps:
- Go to garage motor and press yellow or purple button located on the back of the motor.
- Wait for the small light next to the button to go solid.
- Press and hold button on garage remote.
- Motor light should blink and that will signify that your remote has been programmed.
- Release garage remote button.
- Exit garage and test.
If you are in need of further assistance, contact Prairie Property Management at 701-356-3085 or info@ppm1875.com.
How do I reset a tripped circuit breaker?
The first thing you should do whenever you have an electrical problem is check that you don’t have a tripped circuit breaker.
Steps to resetting a tripped circuit:
- Find your electrical box. This is usually located in a utility closet, laundry room, or the garage.
- Open the cover of the electrical box.
- Look at the panel and see if any of the switches are not in line with the others.
- Check the inside cover of the electrical box and see which switch it is. Make sure that it is the same switch that you are having electric problems with.
- Turn the switch all the way off and then turn it all the way on.
If you continue to have electrical problems, please call the Prairie Property Management office at 701-356-3085 and we will send someone to see what the problem is.
"The staff at Prairie Property Management has always been great to work with, always timely and friendly. My apartment was clean when I moved in and I love the location as it is close to the interstate. I would highly recommend checing out the Stonemill Pond Community if you are looking for a modern and comfortable apartment." - Maggie G., Resident
"I've had nothing but good experiences living with Prairie Property Management. Whenever I have a maintenance issue, they are quick to respond and get the problem solved." - Derek H., Resident
"We moved in 2 years ago and were looking for something that was different than an apartment, allowed dogs, and was a little more upscale. Prairie Property was able to find the perfect fit for us. Since moving in, we have attended a couple of community events and have gotten to know our neighbors! We love it here!" - Audrey B., Resident
"I have lived at Stonemill Ponds for the last 2 years, and I have loved it. All the apartments are so clean, modern, and just beautifully built. The community space, gym, and local parks and paths make this a fun location to utilize throughout the year." - Lindsay A., Resident